Dear Houchens Insurance Group Partner:
As the Coronavirus situation continues to evolve, we want to assure you that the health and safety of our clients and employees is of utmost importance to us. Because of this, we have taken steps to safeguard our team members and our business operations by activating our business continuity plan.
Team Members will Work From Home
Beginning Monday, March 16, the majority of our employee-owners will work from home. As a company focused on technology solutions, we have the business systems and processes in place to keep operating normally.
Meetings Can Continue Remotely
We have asked all of our employee-owners to reschedule in-person meetings, visits, training, and meals with business associates as conference calls and webinars.
Our Service and Operations
Excellent customer service is at the core of who we are and what we do. Our commitment to you is to keep our services running smoothly. We have taken steps to ensure we are able to minimize any service interruptions while our staff works remotely.
We measure our success by your success. We have plans, processes, and teams in place to ensure our service works seamlessly, so you can focus on your critical business priorities.
Thank you for being a valued partner. Please feel free to contact me directly if I can be of assistance.
Houchens Insurance Group